The leading AI Order Taker in the US, Hi Auto is trained specifically for drive-thrus. With 93%+ order completion and 96% accuracy across ~1,000 stores, it helps IT teams scale smarter – better operations, franchise flexibility, optimized upselling, labor efficiency, and consistent execution across locations.
The leading AI Order Taker in the US, Hi Auto is trained specifically for drive-thrus. With 93%+ order completion and 96% accuracy across ~1,000 stores, it helps IT teams scale smarter – better operations, franchise flexibility, optimized upselling, labor efficiency, and consistent execution across locations.
Typical QSR Voice AI systems can’t consistently deliver above 70-80% order completion, and that’s just not enough to drive ROI at scale.
You start strong in pilots, but the Voice AI’s performance begins slipping the moment you scale.
Your staff regularly needs to step in to fix the AI’s errors, which hurts efficiency and the guest experience.
You realize your team needs more than just tech to improve operational performance at scale.
Let franchisees adjust menus, LTOs, and regional offers to match local needs. You stay in charge of brand standards and execution across the entire system.
It's hard to imagine there could be technology this effective
The technology pays for itself with the labor hours we were able to take out.
Continuously fine-tune scripts, voice, and upsells to improve friendliness, optimize menu time, and grow average ticket size. Push updates quickly and drive better guest experiences across every store in your chain.
Free up staff from stressful multi tasking and order taking interaction for other ROI-generating work. Lower labor costs, reduce stress and turnover, and let your team focus on food and hospitality where it matters most.
That’s the biggest thing I’ve noticed, a reduction in stress levels
System Buildup
We install the system, integrate with store platforms, analyze operations and train your team.
Performance optimization
We expand to more stores, targeting 93%+ completion while maintaining or improving menu time and throughput.
Business optimization
We scale to 25 stores, meet KPIs, and optimize guest experience, improve check-size and labor efficiency.
Rollout at Scale
With proven results, we move to a wide-scale rollout across your chain.
System Buildup
We install the system, integrate with store platforms, analyze operations and train your team.
Performance optimization
We expand to more stores, targeting 93%+ completion while maintaining or improving menu time and throughput.
Business optimization
We scale to 25 stores, meet KPIs, and optimize guest experience, improve check-size and labor efficiency.
Rollout at Scale
With proven results, we move to a wide-scale rollout across your chain.
Completion Rate at Scale (~1,000 stores)
Accuracy
Saved labor hours/day
Decrease in
employee turnover
Boost in average
ticket size
“I think it really has been a wonderfully collaborative effort here at Bojangles because we've never treated this as an IT project. This has been a Bojangles project from day one all-inclusive including our franchise partners and our franchise business consultants and the team that helps franchises be successful.”
Richard Del Valle
CIO and Chief of Staff
"It's hard to imagine there could be technology this effective"
Jose Armario
CEO at Bojangles
"The technology pays for itself with the labor hours we were able to take out."
Ryan Weaver
CEO at Lee’s Famous Recipe Chickens
"That’s the biggest thing I’ve noticed, a reduction in stress levels"
Neil Pathak
Owner, Star Enterprises, 30 stores Bojangles franchisee
“it's hard to imagine there could be technology this effective if you've not experienced it.”
Jose Armario
CEO at Bojangles
"It became very clear to us that Hi Auto was at the cutting edge of the technology. It's honestly just taken off on its own, which is a testament to how effective the technology is."
Jose Armario
CEO at Bojangles
“There's an absolute labor savings here. So first, you get the benefit of more consistency on taking orders, which should increase your sales. And second, you're going to get the benefit of the labor savings because it's that much more efficient.”
Jose Armario
CEO at Bojangles
"We've seen a healthy increase in average check as well because she's one of the best salespeople on the team with order taking or suggestive selling."
Jose Armario
CEO at Bojangles
Hi Auto is an AI order taking system for quick service restaurants (QSRs). It automates drive-thru ordering with over 93% completion and 96% accuracy at scale.
It automates the ordering process, frees up staff to focus on what matters most, improves throughput, reduces errors, and enhances the guest experience.
Trusted by top QSR brands and over 200 franchisees, Hi Auto is active in ~1,000 stores and completes more than 60 million orders annually.
Hi Auto is purpose-built for QSR drive-thrus and outperforms competitors with higher accuracy and completion rates at scale. Most voice AI systems can’t consistently deliver beyond 70 to 80 percent completion, which is too low to drive ROI across a chain.
~1,000 stores use Hi Auto, and that number continues to grow.
Yes. Hi Auto supports both English and Spanish, enabling smooth and efficient ordering in bilingual markets.
It continuously optimizes scripts and upsells, gives franchisees local flexibility, and improves labor efficiency while enhancing team well-being.
You can visit one of our customer drive-thrus to experience it firsthand. Then, book a free consultation with our team to discuss your stores, operations, and the KPIs we can help you improve.
Yes. Franchisees can adjust local offers while the corporate maintains brand consistency and system-wide standards.
Hi Auto helps improve order accuracy, order completion rate, labor efficiency, average check size, and guest satisfaction across all locations.
